Frequently Asked Questions...
Q. Is the in-home consultation really free?
A. Yes! Our consultations are always free and never any hidden costs.
Q. What should I know about buying replacement windows?
A. Click here to learn more about what to know when buying windows.
Q. How does the Buying Process work?
A. Before you buy...
- Schedule an appointment with us by phone (630) 469-5400 or fill out our contact form. We will be happy to visit your home with product samples or you can choose to meet with us in our Glen Ellyn showroom.
- Within one week of your consultation, you will be given a written no-obligation estimate valid for 30 days
Q. What is the Installation Process?
A. After you choose your products and place the order, we will give you an estimated arrival date for your products. As soon as they arrive, we will call and let you know so that we can schedule the installation date. We promise to keep you informed every step of the way! Two weeks before your installation we will give you a reminder call. We will call you two days prior to your installation date to remind you.
